Ministry Partner Help Guide
Use this page to upload child files, send updates, and check what still needs review.
Ministry Partner: Upload Documents
- Open the ministry dashboard and choose the child.
- Select what you are uploading (photo, report card, letter, etc.).
- Add the school term and year if needed (example: Term 2 2026).
- Choose if sponsors should be able to see it.
- Upload the file and submit it.
Ministry Partner: Approval Status
Pending
Your upload was sent and is waiting for staff review.
Approved
Staff approved it. It can now show in the right places.
Denied
Staff rejected it. You may need to fix something and upload again.
Ministry Partner: Common Issues
- If your upload still shows pending, refresh the page and check again in a minute.
- If OneDrive keeps asking for login, contact staff so they can reconnect the account.
- If sponsors cannot see a file, staff may still need to approve it or mark it sponsor-visible.